RATIONALE

Lean management is an applied methodology and techniques that cause work tasks in a process to be performed with a minimum of non-value adding activities resulting in reduce waiting time, queuing time, administrative time, and delays. It also focuses on tracing waste and nonvalue added products. The lean philosophy emphasizes creating more value for customers with fewer resources through optimizing the flow of work. The outcome is a more organized where employees have access to tools they need and empowered to deliver delightful customer service. At the end, it can give an impact on cost savings due to efficient processes and workflows and leads to profitable business results. Lean provides services and deliver product with the optimal use of resources, including time, money, and people.

OBJECTIVES

At the end of the programme, participants should be able to:
• Understand the Lean concept and principle
• Understand the importance of lean in improving business performance and process
efficiency
• Understand the lean fundamentals and apply basic lean analysis and business processes.

CONTENTS

DAY 1

Theory of Lean Principle
Best practices of lean
Challenges in implementing lean
Lean application in various industries

DAY 2

Lean application tools
Discussion, Video presentation
Requirement of lean metrics
Measurement activities in lean

PARTICIPANTS
Who should attend this course?
• Manager
• Executives
• Supervisor

FEE :

RM 1060/PERSON for 2 days

RM 848 (MPC P&I Associate member)