RATIONALE

In sustaining Quality Environment Practice as work culture, an organisation requires practical initiation to move its employees. In addition to promotion and training, audit activity is vital in measuring Quality Environment Practice progress at all times. Correction and improvement can be done after internal audit has been executed. This method will assist Quality Environment Practice to be implemented at all times.

OBJECTIVES

At the end of the programme, participants should be able to:

• Understand the importance of Quality Environment internal audit
  Be exposed to the method of conducting internal audit
• Gain knowledge on important aspects of Quality Environment documentation and practices
• Plan proper reward and recognitionInstill confidence as an auditor
• Instill confidence as an auditor

CONTENTS

Day 1

• Quality Environment Practice basic audit
• Quality Environment Practice auditing criteria
• Evaluation aspects
  Quality Environment Practice audit activity plan
• Evaluation method
• Management of audit result
• Recognition/ encouragement scheme Quality Environment Practice improvement records

Day 2

• Quality Environment improvement impact indicators
• Kaizen suggestions
• Quality Environment excellent group
• Workplace practical audit
• Quality Environment Practice and audit documentation

PARTICIPANTS

• Quality Environment Practice Facilitator
• Internal Auditor
• Supervisor

FEE

RM 1060/PERSON for 2 days

RM 848 (MPC P&I Asssciate member)