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KM is an integrated approach of creating, sharing, and applying knowledge to enhance organizational productivity, profitability, and growth. - Knowledge and information transfer have become increasingly important to organizations everywhere
- Knowledge is now recognized as a valuable intangible asset
- The building of knowledge generation capabilities within the firm creates an organization with the flexibility to meet new challenges
- Information and knowledge have become key drivers for competitive advantage – how can organizations harness these drivers for operational efficiencies and innovation?
- The expected outcome of KM initiatives is to enhance individual, team, and organizational capability and thereby increase social capacity
- Together, these outcomes will spur overall productivity, improve the quality of products and services, and contribute to profitability and growth
BENEFITS OF KM - TEAM - Increased knowledge and skills of individual members enhance the entire team’s capability
- When members of a team are constantly learning and sharing knowledge with each other, the team capability is enhanced
BENEFITS OF KM - ORGANISATION
- Organizational capability focuses on these aspects to achieve sustainable growth and competitive advantage:
- Improving internal processes and systems
- Developing core competencies
- Designing innovative strategies
- Organizational capability to create, reorganize, disseminate widely, and embody knowledge in new products and services is critical when faced with
- Shifting markets
- Rapid product obsolescence
- Hyper-competition
- Financial upheavals
BENEFITS OF KM - SOCIETY - Societal capacity = Collective knowledge of individuals + Organizations (that can be harnessed for inclusive growth)
- Networking and collaboration can stimulate the creative potential of individuals and organizations to seize the enormous opportunities in society for growth and development
- Enhanced public and private sector collaboration raises KM awareness and heightens the positive effects of knowledge and technology across all sectors of society
- Knowledge process enables learning and innovation at all levels and areas in the organization
- New products, services, processes, markets, technologies, and business models
- Build individual, team, and organizational capability leading to societal capacity
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Pertandingan Menulis Esei Produktiviti
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