Educational Excellence Self-Assessment

 The secondary Education Division (SED) of Maktab Rendah Sains MARA has been working with MPC in a number of areas over the past four years. MPC has commenced work on a project with SED to self-assess the quality of processes and service to education in Malaysia.

 The participating schools and colleges are engaged in self-assessing performance against the Education Excellence Framework and developing procedures to improve and enhance their performance in achieving identified outcomes. The main purpose is not to grade or rank these schools, but rather to provide careful credible advice and assistance – wherever they may be on the road to higher standards and improved students’ performance.

 All the schools and colleges participating in the project are required to conduct self-assessment using the framework as a guide. The self assessment is quick and economical since they are able to do it on-line through online Qualitative Survey for Educational Excellence.

 Business Excellence Self-Assessment

 The Business Excellence Self-Assessment is a tool to facilitate your organisation to evaluate its management systems and performance against world class performance criterias including:

 • Leadership

• Planning

• Results

The self-assessment questionnaires consists of approximately 78 questions on your organisation’s performance which could be answered by your senior management or by a team (reach a consensus of opinion). If you are ready to assess your company, please proceed here.  

Online Innovation Assessment Health Check   

Recently, the issue of innovativeness has become a major catalyst to transform Malaysia into a developed and high-income economy. Innovation must be embedded and implemented through out the economy chain as the trend of external trade is increasingly challenging, while there is heightened competition to attract foreign investment. Furthermore, the global economic environment is rapidly changing which requires all industries to be dynamic, creative and innovative.

To rise to these challenges, MPC has developed an online system with the objective to facilitate companies in identifying innovation implementation level of the participating companies. Take this opportunity to start measuring your innovation implementation stage through this system.

National Customer Satisfaction Index (NCSI) Self-Assessment Survey    

The National Customer Satisfaction Index (NCSI) is an economic indicator that measures the satisfaction of consumers across the country. It indicates how products and services supplied by a company meet or surpass customer expectation. 

In developing this index, MPC has developed an on-line survey tool that capable to facilitate potential respondents who are interested to participate in this survey. Your feedback is welcome by fill-in the on-line questionnaire for NCSI. 

The Quality of Working Life (QoWL) Self-Assessment Survey

The overall objective of this project is to collect data from managers in Malaysian organisations in order to examine the work environment, and the individuals’ quality of work life. The main purpose of this survey project is to obtain insights into patterns of work, and perceptions and experiences of work and organisation are changing. As a manager in your organisation, you are welcome to participate in this survey through our online qualitative survey system for QoWL.