Productivity Essay Writing Competition

 
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International Exposition on Team Excellence (IETEX) 2013

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  Client Charter Performance (1st Quarter) 2010
   
 

Piagam/ Janji Menepati Tempoh Masa/ Standard Piagam Pelanggan Melebihi Tempoh Masa/ Standard Piagam Pelanggan Jumlah Perkhidmatan
  Jum Menepati Standard % Menepati Standard Jum Melebihi Standard % Melebihi Standard  
Memberi maklumbalas dalam tempoh SATU hari bekerja selepas menerima pertanyaan daripada pelanggan 2756 100 0 0 2756
           
Menyediakan maklumbalas dan kertas cadangan tentang perkhidmatan yang ditawarkan dalam tempoh TUJUH hari bekerja selepas menerima pengesahan permintaan daripada pelanggan 206 100 0 0 206
           
Mengesahkan penyertaan program anjuran MPC kepada pelanggan tidak lewat daripada LIMA hari bekerja sebelum program bermula 1970 99.34 13 0.66 1957
           
Menyiapkan projek dalam tempoh masa yang dipersetujui dengan pelanggan 124 100 0 0 124

 

  
  Last updated on : 2010-01-01 00:00:00  
 
 

 
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