Date:
5-7 December 2011

Time:
10.00am-5.00pm

Venue:
Cempaka Room, The Center of Information Technology, National University of Malaysia (UKM), Bangi, Selangor
 

Knowledge Management (KM) is a discipline which enables individuals, teams, organisations and communities to capture, store, share and apply their knowledge collectively and systematically to achieve specific objectives. Its impact is that it inculcates more creativity and innovation, collaboration and knowledge sharing resulting in a more balanced decision being made. KM is increasingly  being applied in the service sector.

WHO SHOULD ATTEND
Academicians, Government official involved in education, KM practitioner in the service sector and those involved in consultancy 

OBJECTIVES

1. To train participants from the service sector in the KM methodology, framework, tools and techniques;
2. To train participants in the APO KM Framework and implementation approach 
    

For further information, please contact:
Jerry Shahnizal Ab. Aziz
Malaysia Productivity Corporation
Email: jerry@mpc.gov.my
Tel: 03-79557266 ext 590
HP: 012-4058351
Fax: 03-79547910