Please find the slide presentations as attached:
Day 1
- Keynote 1: Transformation in the Public Sector – Malaysia’s Perspectives
- Keynote 2: A New Government – Citizen Relationship & Productivity: Towards a People – Centered and Productive Government
- Keynote 3: Transforming Public Sector Productivity : Korean Experience
- Session 1 – Speaker 1 : Towards a Productive Government Organisation: Doing Things Right and Doing Right Things
- Session 1 – Speaker 2 : High Quality Government Service Through Performance Budgeting
- Session 1 – Speaker 3 : Business Excellence-The Ideal Vehicle for Productivity Enhancement & Innovation in the Public Sector
- Session 2 – Panel 1 : Measuring Performance of the Public Sector
- Session 2 – Panel 2 : Measuring Performances Through Citizen Perspective
- Session 2 – Panel 3 : Measuring Public Sector Productivity
Day 2
- Keynote 1: Business Excellence Practices in Singapore
- Keynote 2 : Lean Management in Public Sector
- Session 3 – Speaker 1 : Administration Reform for Higher Productivity
- Session 3 – Speaker 2 : Motivating Employee for Service Improvement
- Session 3 – Speaker 3 : Regulatory Reform for Public Sector Productivity
- Session 4 – Panel 1 : Dr. Nowook Park (Centre of Performance Management of Korea)
- Session 4 – Panel 2 : Dr. Shayne Silcox (LegionRFBE, Australia)
- Session 4 – Panel 3 : Ms. Noraini Mustafa (Director of Inland Revenue Board, Malaysia)
- Session 4 – Panel 4 : Dr. Prijono T. (The University of Indonesia)
- Session 4 – Panel 5 : Ms. Magdalena Mendoza (Development Academy of the Philippines)