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  • Developed MyCoID Gateway System (MGS) which enables the following services to be transacted online:
    • Name Search;
    • Application of Company Name (Form 13A);
    • New company incorporation and simultaneous registration with five agencies; and
    • Lodgement of post incorporation forms.
  • Developed BLESS Phase II.
  • Approval for developments can now be obtained in less than six months;
  • Introduced three Common Templates and Checklists for external and internal technical agencies and One Stop Centre (OSC) procedures;
  • Reduced the checklist for building plan approvals from 81 items to 19 items;
  • Reduced  time taken to process building plan approvals from 61 days to 37 days ;
  • Ensured adoption of OSC Online at all Local Authorities (PBT); and
  • Enforced the certificate of completion and compliance system (CCC) to replace certificate of fitness of occupation (CFO) system.
  • Registration of property or registration of transfer within one day at 98.83 per cent of 34,837 transactions. Seven out of 12 States in Peninsular Malaysia achieved 100 per cent of one day registration; and
  • Implemented Biometric System in 21 land offices.
  • Implemented Digital Industrial Court Proceedings involving seven Chairmen.
  • Established the National Wages Consultative Council; and
  • Passed the Employment (Amendmens) Bill 2011 in the Parliament.
  • Implemented e-filing system (EFS) at Kuala Lumpur Court, Shah Alam Court, Georgetown Court, Johor Bahru Court, and Palace of Justice (Putrajaya).
  • Published information on Permit Issuing Agencies (PIAs), client charter, work process flow and National Single Window (NSW) liaison officer in the NSW’s portal (; and
  • Reduced the number of documents for import and export is through the merging of invoice and packing list.
  • Reviewed procedures related to the application of business-related licenses at 23 ministries and agencies.
  • 395 of 761 licenses were identified to be eliminated and simplified, reducing business license compliance cost at an estimate of RM729 million when the exercise is completed in June 2012.
  • Focused on E-payment services at multiple channels, promoting and increasing the use of e-payment facilities; and
  • Increased coverage to 236 agencies offering 449 online services through portals of Government agencies and banks.
  • Reduced time taken to process new Halal Certificate applications from 90 to 30 days.
  • Increased awareness on consumerism in the private sectors;
  • Introduced the circular for insurance companies to put in writing the insured value of vehicles; and
  • Improved the delivery of energy service providers.
  • Introduced a new intelligent monitoring mechanism called “Eye Zoom” to overcome traffic congestion.
  • Introduced option for individuals with a single source of employment income not to file tax returns;
  • Enforced compensation for late refund of taxes; and
  • Reduced time frame from six years to five years within which a tax audit can be carried out.
  • Liberalised  17 services sub-sectors – this will be carried out in phases in 2012; and
  • Allowed up to 100 per cent foreign equity participation in selected sub-sectors.
  • Completed and resolved 94  of the 116 abandoned housing projects (as at 30 December 2011);
  • Introduced Build-Then-Sell (BTS) Concept;
  • Amended the Housing Development (Control and Licensing) Act 1966 (Act 118); and
  • Displayed list of developers that are blacklisted and housing projects that are facing problems, on the website of the Ministry of Housing and Local Government (
  • Introduced Resident Pass for up to 10 years, effective 1 April 2011;
  • Abolished maximum approval of 10 years for employment passes for Executive Posts and five years for non-executive posts;
  • Removed the requirement for an understudy  for all categories of expatriate posts and 10-year limit on employment pass;
  • Implemented post-approval audit and enforced the  issue of automatic expatriate passes;
  • Extended Work Permit for temporary unskilled employees for 5+5 (annually) starting on 1 April 2011;
  • Introduced Biometric System for foreign workers under the 6P Programme;
  • Issued International Student Pass;
  • Expedited Visa for foreign patients under Medical Healthcare    Tourism Council (MHTC) programme;
  • Improved Standard Operating Procedure (SOP) for    conducting raids;
  • Granted automatic work permits for expatriates’  spouses;
  • Issued Employment Pass to top foreign graduates  from local universities;
  • Extended Employment Pass tenure to 5 years from 2 years;
  • Implemented post-approval audit and enforcement with the assistance of the LHDN and the Companies Commission of Malaysia (SSM); and
  • Introduced a new category for Employment Pass for less than 2-year tenure or less than RM5, 000 income per month for specific talent.
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Last Updated: 11 January 2017