Please be informed that the information, relevant acts, rules and procedures provided therein may have been reviewed, revised or updated by the respective Government Agencies. You may want to visit the relevant websites for information or submit your inquiries through our feedback form.

  • Mandatory online incorporation is in place. Closure of over-thecounter services for incorporation of companies nationwide effective December 2014.
  • With online mandatory procedure, name search and application for registration process can be done instantaneously.
  • Savings of RM45 (for e-stamping and reduction of cost for post-incorporation items).
  • The proposed Companies Bill has been finalised and will introduce significant simplification processes and cost reductions for doing business in 2016 and beyond.
  • Management of e-Consent.
  • To improve the registration of transfer of strata titles within 14 working days (if it is fit for registration) when the e-Tanah system is implemented in Kuala Lumpur. However, currently the registration of transfer of strata titles is done manually, and the process would be improved from 3 months to less than 2 months.
  • Reviewing the National Land Code to ensure land dealing procedures are safeguarded from fraud.
  • Roll-out of SELAMAT as a standard procedure for most land offices when receiving applications for land dealings and non-dealings.
  • Baseline study on time taken to file 4 labour taxes: PCB, EPF, SOCSO, HRDF – to reduce 50% time taken to pay labour tax from the initial 77 hours and reducing administrative burden faced by businesses in complying with tax payment based on current process.
  • Consolidation of payment date – SOCSO, HRDF and IRB.
  • e-Filing and e-Payment for withholding tax.
  • Strengthening the utilisation of bank payroll system by businesses as a mode to reduce time taken to prepare, file and pay labour tax in Malaysia.
  • A code of Business Ethics Malaysia (EPM Code) has been improved to take into account additional policy issues and policies in line with the initiatives of the government to be more comprehensive, structured and relevant to industry needs.
  • Outreach Programme on Authorised Economic Operator (AEO) including awareness, capacity building and consultation. In 2014, 52 operators have been accredited as AEOs and benefited from the AEO programme in Malaysia.
  • Customer Centric Service Delivery for Customs. Pillars A, B, C, D, E and F were completed in 2014.
  • In order to improve Malaysia’s ranking for Trading Across Borders in 2015, Focus Group Trading Across Borders has identified the following initiatives to be implemented :
    • To reduce the number of documents needed for import and export from 4 (Bill of Lading, Customs Declaration, Commercial Invoice and Packing List) to 2 documents only; and
    • To reduce the time required for export involving inland transport and handling from 3 days to 1 day.
  • Conducted media engagement session with journalists on 17 June 2014.
  • Launched PEMUDAH Journalism Competition 2014 on 27 March 2014.
  • Introduced new PEMUDAH logo and PEMUDAH business card for PEMUDAH private sector members.
  • PEMUDAH e-Bulletin. u Doing Business 2015 Booklet.
  • A study was conducted at Shah Alam High Court to review the effectiveness of the judiciary process and was completed in February 2014.
  • Published a court guidebook – Buku Panduan Mahkamah Malaysia (Kes-kes Sivil di Mahkamah Rendah) to be used as a quick reference and for public awareness.
  • A benchmarking visit to the Legal Execution Department and few courts in Bangkok, Thailand to benchmark other economies with higher rankings on Enforcing Contracts.
  • Introduction of the corporate rescue mechanisms of ‘Judicial Management’ and ‘Corporate Voluntary Arrangement’ as well as overall improvements on insolvency laws such as shorter winding-up processes under the Companies Bill.
  • The new framework will provide more avenues to resolve insolvency rehabilitation process, where companies emerge as a going concern as opposed to being wound-up and sold off as piecemeal.
  • KL TRAX was introduced as online system to monitor construction permits applications from the date of submission until issuance of Certificate of Completion and Compliance (CCC).
  • The common template OSC 3.0 for development proposal (other than low risk development proposal category) to be adopted by all local authorities in Peninsular Malaysia for standardisation was mandatory by June 2014.
  • Introduced DCP new model for Kuala Lumpur to facilitate large and complex development using medium and fast approval ‘KLISBEST’.
  • Improved the implementation of One Stop Centre (OSC) 1 Submission for construction permits by Kuala Lumpur City Hall (DBKL).
  • Reduced number of procedures for approval from 15 to 13 and time taken from 130 days to 74.
  • The number of procedures and time taken to get electricity are maintained at 5 procedures and 32 days respectively while cost in terms of percentage of income per capita had been reduced to 46.3% from 49.1%.
  • TNB’s involvement in early introduction of OSC 1 submission and OSC 3.0 for electricity connections had enabled its internal processes to be more efficient in reducing the time to get connection.
  • TNB established Transformation team to review and improve its internal process and delivery. Dealing with Construction Permits and Getting Electricity initiatives are part of TNB’s transformation programmes.
  • At the federal level, 843 business licences for 23 ministries and two agencies under the Prime Minister’s Office have been revised as well as 2,546 licenses for 13 states, including Sabah and Sarawak.
  • The estimated total compliance cost incurred by the business community at federal and state levels was RM900 million.
  • This initiative was made possible by Malaysia Productivity Corporation (MPC), Malaysian Administrative Modernisation and Management Planning Unit (MAMPU) and the Implementation Coordination Unit (ICU) under the Prime Minister’s Department.
  • In order to improve the existing initiatives, the development of gateway registration and licensing is being developed under the High Impact Programme (HIP) to provide access to information and online application for business licences.
  • It is an initiative under the SME Master Plan and is monitored by the National SME Development Council.
  • e-labour court.
  • Modernising the Industrial Court Procedure.
  • Amendments of the Employment Act, 1955.
  • DBKL is introducing an online tracking and submission system called KLTRAX as part of its effort to improve its delivery system.
  • Illegal Posters – vigorous actions on illegal posters taken by DBKL showed vast differences seen at the boundary of Kuala Lumpur and Selangor.
  • Revaluation of assessment rate in Kuala Lumpur for year 2014.
  • Implementation of KLIS BEST (Kuala Lumpur Integrated Submission Be Efficient, Systematic & Transparent) by DBKL. This new system will simplify the process of obtaining development approvals from DBKL and help improve the ranking of Malaysia in the World Bank Ease of Doing Business – Dealing With Construction Permits.
  • Programme on Repainting of Old Buildings in Kuala Lumpur: A total of 686 buildings had been identified and a total of 517 Notice (Section 74 & 75) issued to the property owners. Enforcement actions on Program Mengecat were taken until March 2014 covering 5 areas, namely, Bukit Bintang, Jalan Petaling, Jalan Chow Kit, Jalan Tuanku Abdul Rahman and Leboh Ampang.
  • In 2014, the Task Force on Abandoned Housing Projects succeeded in resolving 15 abandoned housing projects. At present, the remaining 20 projects (involving 6,436 units and 4,364 house buyers) are at various revival stages of completion while 33 projects are at various stages of planning.
  • Amendment to the Housing Development (Control and Licensing) Act, 1966 (Act 118) has been completed and will be enforced concurrently with the Strata Management Act 757 and Strata Title Act 318 in 2015.
  • Debit card as another mode of payment at counters was introduced.
  • Treasury circular now known as 1PP included debit card as mode of payment.
  • MOF agencies (EPF, IRB and RMCD) dramatically improved receipts by e-Payment due to Task Force engagement.
  • MyGST system impacts e-Payment landscape of public sector in a big way. From April 1, 2015 all GST payments will be remitted online.
  • MOF submitted single e-Payment gateway (B2G) proposal to SOCSO, IRB and EPF for implementation consideration as alternative payment gateway.
  • Mandatory policy direction set for PBTs to provide e-Payment gateway on common public payments such as compounds, rent, licence and assessment tax. u In 2014, 402 agencies have implemented 712 e-Payment services.
  • The take-up rate in 2014 was 38% for 24 federal agencies compared with 34% in 2013 for 22 federal agencies.
  • KPKT has introduced e-PBT system to encourage local authorities escalate e-Payment.
  • Assessments on six completed RIA projects have been carried out. (Those involved were CIDB, MITI, DOSH and Standards Malaysia).
  • These compliant assessments will be tabled to National Development Planning Committee for endorsement of compliance to RIA adequacy criteria.
  • As at 31 December 2014, there were 53 enquiries attended to, 9 top management briefings, 297 registration of Regulatory Coordinators (RCs), 17 Hands-On Workshops on RIA conducted, 39 Regulatory Notification Forms (RNF) received as well as 30 RIA projects and 6 Regulatory Impact Statements submitted.
  • Low Quality Of Private Security Services
    • MOHA has taken up the challenge in improving the quality of private security agencies with several high impact steps.
    • Categorising Security Agencies based on quality of service and management.
    • Regular audit exercise on low performing security agencies (MOHA’s KPI for 2014).
    • Establishment of Certified Security Guards Programme (CSG) for producing better quality security guards.
  • Security Programmes Or Initiatives, Infrastructure Maintenance Procedures And Responsibilities At Free Commercial Zone (FCZ)
    • Solutions or improvements regarding security programmes and infrastructure at FCZ.
  • Modern Policing Laboratory Outcome
    • Improving the SOP of Crime Investigations to raise the quality of prosecution.
    • Focus on main business of KDN in the process of investigation. (ie: IO and bureaucratic red tape)
  • Workshop on the Enhancement of Halal Certification Management and Governance Mechanism in Halal, Malaysia has been successfully implemented through the strategic collaboration among MAMPU, Department of Islamic Development Malaysia (JAKIM), Department of Standards Malaysia (JSM) and Halal Industry Development Corporation (HDC).
  • A total of 26 recommendations for improvements to strengthen the management of halal certification and halal industry development has been identified. The recommendations were then classified into 7 main categories :
    • Legislation and policy;
    • Systems and procedures;
    • Human capital;
    • Technology;
    • Promotion and awareness;
    • Enhancing the Bumiputera Agenda; and
    • Rationalisation and transformation of Halal Governance.
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