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Please be informed that the information, relevant acts, rules and procedures provided therein may have been reviewed, revised or updated by the respective Government Agencies. You may want to visit the relevant websites for information or submit your inquiries through our feedback form.

My Company Identity Number (MyCoID) is the main component of the Business Registry System (BRS) under the National Registry System (NRS) development project introduced by Government. A Single Corporate Identity Number – MyCoID (My Company Identification) will be used to facilitate Business-to-Government (B2G) and Business-to-Business (B2B) transactions.

Beginning 1 July 2009, MyCoID is the standard identification number of a business entity for use in its interaction with Government agencies. It is the Companies Commission of Malaysia (SSM) business registration number for companies, sole proprietors and partnerships. New businesses registering with SSM from 1 July 2009, can use the MyCoID when registering with the following four agencies:

  • Inland Revenue Board (IRB);
  • Human Resources Development Fund (HRDF);
  • Employees’ Provident Fund (EPF)
  • The Social Security Organisation (SOCSO)

Companies registered before 1 July 2009 are able to use their registration numbers as their MyCoID when dealing with IRB, EPF, and HRDF from 1 September 2009. For SOCSO, these companies can only use their SSM registration numbers as their MyCoID from 1 January 2010.

The full implementation of MyCoID by all four agencies is from 1 January 2010.

For further expansion, SME Corporation Malaysia (SME Corp) and Construction Industry Development Board (CIDB) are additional agencies have suggested to implement MyCoID in 2010.

The New Commercial Courts was launched in 1 September 2009 primarily to ensure speedy and efficient disposal of commercial cases. The proposal for the New Commercial Courts specifically to hears cases of a commercial nature were the result of a meeting between PEMUDAH Focus Group on Enforcing Contracts and the Judiciary in early 2009.

The Purpose of the New Commercial Courts:

  • To set target for disposal of cases – to take charge on the management of cases soon after filing.
  • To reduce waiting period – to fix early hearing dates and to be strict on application for an adjournment.
  • To go digital from registration to hearings to increase efficiency and effectiveness.

Highlights of measures implemented are as follows:

      • e-Filing:

An electronic filing system that allows lawyers to register and submit documents from anywhere using internet connection without needing to be present at the specific court. Lawyers can also come for the registration in courts where their paper documents will be converted into digital form. With e-filing, registered cases are automatically integrated into the Case Management System.


      • Case Management System (CMS):

A system that streamlines the court procedures and enables a better management and analysis of the court’s data. The CMS keeps the most fundamental information about a case that will be used by all authorised users. CMS will also be linked to the Queue Management System which allows sophisticated tracking of registered case documents.


      • Queue Management System (QMS):

A system that issues a queue ticket to an arriving customer and later calls the ticket when service is available, eliminating the need to stand in line waiting. The system helps to provide comfort as well as fairness to customers, by allowing them to maintain their position in the queue while they are seated comfortably or engaged in a constructive activity. Integration with CMS allows for better handling and tracking of documents, hence, eliminating errors and confusion of files going to the wrong cases.


    • Court Recording & Transcription System (CRT):

A system that records court proceedings via video and audio. This is a network-based system that can link a court to any place with Internet access. Authorised users can watch live court proceedings while retaining security and privacy. The system facilitates in the preparation of transcripts which are error-free and accurate.

Beginning 1 September 2009, the New Commercial Courts will handle cases filed and lodged for all codes except cases involving Intellectual Property and Muamalat.

Business Licensing Electronic Support System (BLESS)

BLESS is an online one-stop centre for simultaneous application of licences, approvals and permits. The aim is to increase processing speed, enhance transparency, and maintain consistency in the application and approval of licenses.

The system will show the time taken by the various departments to process the applications, thus ensuring Government departments and agencies adhere to their respective client’s charter. In line with the e-Government initiatives, BLESS provides on-line feedback between the Government departments and the applicants. It also enables on-line tracking and monitoring of applications and on-line payment of fees.

The first phase of implementation of BLESS is confined to the Klang Valley, catering to the manufacturing, construction and hotel sub-sectors only. The project involves 77 approvals, 63 permits and 27 licences for the manufacturing, construction and hotel sub-sectors respectively.

The second phase is expected to be fully operational by June 2010 and will include other sectors such as the distributive trade sub-sector and private higher education. The final phase of BLESS will be the nationwide roll-out beginning mid 2010 to 2012.

  • The One Stop Centre (OSC) was launched on 13 April 2007 to streamline and expedite the development approvals process. This system enables all applications to concurrently be submitted for processing. As at 31 December 2009, 103 OSCs have been established at local authorities in Peninsular Malaysia.With OSC, the time taken to process development project approvals such as high impact projects, Government projects, and projects under the Build-Then-Sell (BTS) concept is approved within 120 days. Other projects will be approved within 6 months.

    Having the Certificate of Completion and Compliance (CCC) issued by industry professionals within 6 months compared with the issuance of Certificate of Fitness for Occupation (CFO) by Local Authorities within 2 years is a regulatory reform implemented with the aim of changing from government-regulated to self-regulation.

    In 2009, the improvements include:

    • A common technical checklist template created and introduced in all local authorities and technical agencies to standardise the procedures in dealing with permits. This template was agreed on and signed by 40 Heads of Technical Departments on 23 April 2009;
    • Seminars were conducted on the processes and procedures of the OSC and CCC. As at 30 November 2009, Ministry of Housing and Local Government (MHLG) has conducted 107 courses and seminars which involved 11,497 participants from local authorities, OSC staff, industry players and related government agencies; and
    • A Pilot project for OSC online which allows for application, status check and issuance of permits via internet, applicable to selected Local Authorities.

On 24 November 2009, PEMUDAH released a second edition of the Guidebook on Registering Property. The second edition focuses on the registration process for strata titled and leasehold properties as well as freehold properties covered in the first edition.

The highlights of the second edition of the Guidebook on Registering Property in Malaysia include:

  • The number of days to register a property, on average has been reduced further from 144 days to 55 days for manual processing where valuation is required and to 40 days for manual processing where valuation is not required; and
  • The number of days to register a property, on average, has been reduced further from 144 days to 41 days for STPH (Sistem Taksiran Pindahmilik Harta) with valuation and to 34 days for STPH where valuation is not required.

The Guidebook also highlights improvements in the property registration process:

  • STPH, an on-line assessment system involving the Stamp Office (Pejabat Setem);
  • The valuation process by the Valuation and Property Services Department (Jabatan Penilaian dan Perkhidmatan Harta);
  • Computerisation of the property registration system in the land office / registry; and
  • Simplification of the requisite forms.

Further to the improvements made, the Stamp Office has embarked on enhancing “STAMPS” (Stamp Assessment and Payment System) which allows, among others, for application, transaction, assessment and payment online.

The Task Force on Halal Certification was set up on 6 July 2009 to discuss issues in processes and procedures of Halal certification in the hotel and manufacturing sectors.

To improve and expedite Halal certification, JAKIM has undergone a re-engineering of its business processes and procedures. Among the improvements implemented are:

  • Applicants are able to submit all ingredients in the menu, not per dish as previously;
  • Incomplete applications will be rejected instead of being put under KIV;
  • The renewal process will not be treated as a new application, thus, applicants do not need to resubmit ingredients used unless there are changes or additions;
  • Temporary certification up to six months will be given to applications that did not comply to minor requirements that is not involving Syaria requirement or under Non-Compliance Report (NCR);
  • Designating a dedicated desk officer to manage hotel certification application; and
  • Notice for payment is done through email within 14 days.

As a result of this re-engineering process, JAKIM is able to reduce time for approval of Halal certification to 30 days from the previous 60 days. JAKIM is targeting 14 days for certification for application without NCR.

In 2009, the steps taken to improve the country’s competitiveness in employing workers include:

  • The publication of Guidelines on Retrenchment Management;
  • Issuance of a Circular on retrenchment involving less than five employees where employers shall no longer require notifying the Labour Department;
  • Extensive review of five major employment legislation namely Employment Act 1955, Industrial Relations Act 1967, Trade Unions Act 1959, Social Security Act 1969 and the Wages Council Act 1947; and
  • The establishment of a Task Force of the Ministry of Human Resource headed by the Director General of Labour to:
    • undertake a holistic review of all labour laws in relation to social and economic development;
    • study the legal procedure and process relating to hiring and firing of employees under current legislation; and
    • seek ways and means of improving the processes and procedure of termination and benefit payments.

As at 31 December 2009, a total of 162 e-payment services via direct debit or credit card at 93 different agencies are available in the Klang valley.

To date the e-payment facility has increased to 278 services and the number of agencies has risen to 118, with the following breakdown:

  • 83 Government Agencies;
  • 14 Local Authorities;
  • 4 Government Link Companies (GLC);
  • 6 State Government; and
  • 11 Universities.

In an effort to make Kuala Lumpur a world class city, Kuala Lumpur City Hall (DBKL) has initiated action to tighten security, improve traffic flow and to upgrade amenities around the Pudu Raya Bus terminal. These include:

  • Installing 80 units of wireless CCTV cameras at strategic areas, linked to District Police Station Headquarters of Brickfields, Sentul and Cheras;
  • Placing enforcement officers at identified locations to help reduce crime;
  • Putting up railings along Jalan Pudu to avoid indiscriminate parking and to discourage pedestrians from jay walking as there exists an overhead bridge. This will improve traffic flow and reduce congestion;
  • Placing of enforcement officers to reduce illegal parking;
  • Taking action against illegal advertising. As at 30 September 2009, 3592 telephone numbers of illegal advertisers have been submitted to Malaysian Communications and Multimedia Commission (MCMC). All illegal banners, buntings and stickers will be brought down. All illegal advertisement/posters verified by the local authorities will be disconnected and terminated;
  • Carrying on maintenance work such as painting, repairing toilets and improving other utilities; and
  • Relocating Urban Development Authority (UDA) and offices of bus companies to level 4 to create a bigger waiting area.

Kuala Lumpur City Hall
DBKL Tower 1,
Jalan Raja Laut,
50350 Kuala Lumpur,

General Line: +603 2617 9000
Call Centre: 1 800 88 3255
Fax: +603 26980460

To date, Immigration has reduced the time taken for Employment Pass Application approval:

  • from 14 working days to 7 working days for the post approval;
  • from 7 to 3 working days for the employment pass approval; and
  • within 3 days for the Dependent Passes.
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