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Global Excellence Model (GEM) Council is an international network of organizations overseeing Business Excellence (BE) framework in their countries. Through a formalized approach for sharing knowledge, experience and information, the members of GEM Council enhance the value for their customers and other stakeholders by:

  1.  Maintaining a leading edge position on Excellence Models
  2.  Sensing business trends and external factors which impact the Excellence Models
  3.  Creating a global fraternity in the field of Excellence
  4.  Exploring opportunities for new products/activities
  5.  Coordinating and sharing specific Excellence Award activities
  6.  Agreeing consistent public communications on Organisational Excellence

To be accepted as a member to this council, a member country must have a comprehensive BE framework or model for organisational sustainability and award programme with strong governance process. The first meeting of GEM Council took place in October 2000 with GEM founding members AQC (Australia), BNQP (USA), EFQM (Europe), JQA (Japan), SAEF (S. Africa; Defunct in 2005) and SQA (Singapore). The GEM Council meets annually at the premises of one of its members and this meeting seeks to support and strengthen the sharing and learning activities of business excellence. Malaysia, represented by MPC was accepted as a member in 2014.

Global Excellence Council Members