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COMPLETED EFFICIENCY IMPROVEMENTS 2013

  • Improved the implementation of One Stop Centre (OSC) 1Submission for construction permits by Kuala Lumpur City Hall (DBKL); and
  • Reduced number of procedures for approval from 37 to 15 and time taken from 140 days to 130.
  • Enhanced banking efficiency and customer service for SMEs by simplifying the processes and procedures of loan application; and
  • Standardisation of key terms of housing loan agreements in both English and Bahasa Melayu for principal amounts of RM500,000 and below.

     

COMPLETED POLICY IMPROVEMENTS 2013