Malaysia Tourism Excellence (MaTEx) Committee Meeting No. 32024
The Tourism Productivity Nexus (TPN) held its third MaTEx Committee Meeting of the year, focusing on the renewal of MaTEx Business Certifications for 13 companies from Adventure Tourism Operators (ATO), Homestay and Kampungstay Owners/Operators (HKO), Travel Agency Companies (TAC), Product/Site Operators (PSO), and Business Event Venues (BEV). Out of these, 12 companies received unanimous endorsement from the committee members, while one company is scheduled for an upcoming site evaluation to finalize its result. Below are the companies endorsed in the third meeting:
1. Doth Four Seven Resources (ATO)
2. HILOADNA Travel & Tour Sdn Bhd (ATO)
3. Jane's Homestay (HKO)
4. Nooraini Homestay (HKO)
5. Yahabibi Travel Sdn Bhd (TAC)
6. Damai Beach Resort (BEV)
7. Damai Lagoon Resort (BEV)
8. Grand Margherita Hotel (BEV)
9. Raia Hotel and Convention Centre (BEV)
10. Serapi Hotel (BEV)
11. Damai Golf and Country Club (PSO)
12. Sarawak Cultural Village (PSO)
During the meeting, a Risk-Based Certification Process was proposed. This approach allows well-established companies with valid licenses, certifications from recognized bodies, and a strong digital presence to bypass site assessments (except for ATO), requiring only committee approval and endorsement.
Adopting a risk-based certification process significantly enhances productivity by streamlining the renewal procedure for credible companies. By reducing redundancy and resource expenditure, the process allows for faster decision-making and ensures efficient allocation of resources. Committee members can dedicate more time and effort to companies requiring detailed evaluations, ensuring a thorough and focused certification process.
Additionally, this approach fosters a culture of compliance and operational excellence, as companies are encouraged to maintain high standards, including robust digital visibility, which supports transparency and accessibility. By minimizing delays in business operations and aligning with national productivity goals, the risk-based process helps boost overall efficiency and competitiveness in the tourism industry.
#SayangiMalaysia #ProductiveTourism #TPN #MPC #MalaysiaProduktif #DrivingProductivityoftheNation
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Namun begitu masih ada banyak peluang perlu ditambahbaik dari segi kaedah pemprosesan yang belum menggunakan platform atas talian sepenuhnya. Isu-isu berbangkit seperti penggunaan superform, pergerakan dokumen secara manual untuk pengesahan, kefahaman setiap pegawai terhadap proses keseluruhan serta kaedah pengumpulan data telah dikenalpasti dan akan ditambahbaik dalam masa terdekat. #SarawakProduktif #MemacuProduktivitiNegara #EODB
This initiative, which is scheduled to be implemented by September 2025 at the latest, is part of the ongoing efforts to strengthen telecommunication infrastructure in Sarawak, playing a vital role in supporting economic growth, digital inclusivity, and socio-economic development across both urban and rural areas. The session served as a high-level collaborative platform for both agencies to exchange insights, align operational frameworks, and address potential challenges in the approval, construction, and monitoring processes of telecommunication towers. Key discussions focused on ensuring regulatory compliance, accelerating project timelines, and adopting best practices that enhance efficiency while maintaining quality and safety standards. Through this engagement, MPC Sarawak and SMA reaffirmed their shared commitment to advancing Sarawak’s digital transformation agenda, expanding internet connectivity to underserved communities, and promoting sustainable development through improved communication networks in line with its Post COVID-19 Development Strategy (PCDS) 2030. #SarawakProductive #DrivingProductivityoftheNation
Tarikh: 11 Ogos 2025 Masa: 10 pagi Platform: Microsoft Teams Satu sesi perbincangan strategik telah diadakan antara Retail & F&B Productivity Nexus (RFBPN) dan Persatuan Wanita Bumiputera dalam Perniagaan Profesyen Malaysia (Peniagawati) bagi meneroka peluang kerjasama dalam memperkasakan usahawan subsektor peruncitan dan makanan & minuman melalui inisiatif berteraskan teknologi digital, khususnya kecerdasan buatan (AI). Hasil perbincangan tersebut, Peniagawati bersetuju untuk menyertai Program AI Produktiviti bagi Industri Peruncitan dan Makanan & Minuman (F&B) yang akan dilaksanakan oleh RFBPN. Sebagai langkah susulan, RFBPN akan menganjurkan satu sesi kesedaran berkaitan AI yang melibatkan ahli-ahli Peniagawati. Sesi ini akan memberi penekanan khusus terhadap aplikasi praktikal penggunaan teknologi AI dalam projek-projek usahawan yang terlibat.
Tarikh: 11 Ogos 2025, Isnin Masa: 9.00 pagi – 5.00 petang Tempat: MPC Kuala Lumpur Retail and F&B Productivity Nexus (RFBPN) telah menganjurkan Program AI Produktiviti bagi subsektor Peruncitan dan Makanan & Minuman bersama Malaysia International Franchise Sdn Bhd (MyFranchise). Program ini memberi tumpuan kepada pemahaman asas kecerdasan buatan (AI) serta penerapannya dalam situasi sebenar perniagaan francais. Melalui sesi pembelajaran secara langsung, para peserta bukan sahaja mempelajari cara mengautomasi tugasan harian dan menghasilkan kandungan pemasaran yang kreatif, malah memahami strategi penggunaan AI untuk mengurangkan kos operasi, meningkatkan jumlah jualan, serta menjadikan operasi perniagaan lebih efisien. Penerapan teknologi ini membolehkan syarikat mengoptimumkan penggunaan sumber, mempercepat proses kerja, dan memperkukuh hubungan dengan pelanggan secara lebih berkesan. Seterusnya, RFBPN akan melaksanakan 20 projek penambahbaikan dan projek rintis (POC) untuk syarikat yang terlibat, di samping memantau pelaksanaan serta keberkesanan inisiatif ini bagi memastikan impak berterusan terhadap produktiviti perniagaan.
Pelaburan stesen petrol adalah elemen penting dalam rantaian bekalan tenaga dan mobiliti di Sarawak. Namun, proses kelulusannya melibatkan pelbagai agensi dan prosedur yang panjang. Sesi ini memberi fokus kepada pemetaan semula dan penambahbaikan proses kelulusan pembinaan stesen petrol, termasuk mengenalpasti prosedur berulang atau tidak perlu, menyelaras aliran kerja, dan mereka bentuk penambahbaikan berimpak tinggi. Objektifnya adalah untuk mewujudkan persekitaran pelaburan yang lebih mesra, telus, dan cekap, sekali gus mempercepatkan akses kepada bahan api di seluruh negeri, khususnya di kawasan luar bandar. Melalui sesi libat urus ini, hasil yang diharapkan termasuk pemetaan As-Is yang lengkap, senarai pain points dan quick wins, serta pelan tindakan To-Be untuk dibangunkan. Kejayaan inisiatif ini diharapkan dapat memberi impak besar kepada ekosistem perniagaan di Sarawak, mewujudkan peluang pekerjaan, serta menyokong sasaran Malaysia untuk berada dalam kelompok 12 negara paling berdaya saing menjelang 2030. #SarawakProduktif #MemacuProduktivitiNegara
The discussions focused on the assessment scores from the company evaluation sessions held on 14-15 July 2025. These assessments were conducted using the Malaysian Business Excellence Framework (MBEF), which is built around seven key criteria. Participating companies were evaluated comprehensively against these MBEF criteria to identify organisational strengths and areas for improvement, ensuring that award recipients truly reflect the highest standards of productivity, sustainability, and industry excellence in Sarawak. PSIEA is a prestigious state-level recognition honouring organisations that demonstrate outstanding performance, innovation, and sustainable practices. It aims to inspire industry players to embrace productivity-driven growth and sustainability as core business strategies. Through the PSIEA framework, MPC continues to foster a culture of excellence, driving Sarawak’s economic competitiveness and positioning local industries for long-term success. #SarawakProductive #DrivingProductivityoftheNation
Masasinar Holdings Sdn. Bhd. is a homegrown automotive parts manufacturer specialising in metal stamping, welding, and assembly of structural components. Over the years, the company has expanded its production capabilities to cater to a wider customer base, including Tier-1 vendors and OEMs, while maintaining a strong commitment to supporting Malaysia’s local content development agenda. Its operations focus on delivering high-quality, durable components with competitive lead times. During the Gemba visit, the assessment team conducted a comprehensive walkthrough of key production areas, from raw material processing to final product inspection. Observations centred on production efficiency, quality control procedures, and equipment maintenance practices. Discussions with management revealed an interest in adopting AI solutions to improve operational visibility, enhance defect detection accuracy, and optimise resource utilisation. Potential AI applications identified include predictive maintenance to minimise downtime, real-time production monitoring for improved scheduling, and data analytics for root cause identification in quality issues. The visit confirmed Masasinar Holdings’ readiness to integrate AI-driven productivity tools, supported by its existing operational data and commitment to continuous improvement under the AutoPN framework.
The Chemical Productivity Nexus (CPN) has taken a pivotal step to enhance Malaysia’s safety standards in the handling and transportation of dangerous goods. In a recent strategic meeting with HRDCorp and the official training provider for the UNECE-ADR Dangerous Goods Safety Adviser (DGSA) Programme, key stakeholders finalized a comprehensive plan to implement the initiative effectively. This programme aims to empower small and medium-sized enterprises (SMEs) by eliminating financial barriers through a special grant. The grant will cover training fees, certification costs, and logistical expenses, allowing approximately 45 Safety and Health Officers (SHOs) to receive specialized training and obtain internationally recognized DGSA certification. The meeting also featured a detailed walkthrough of the Upskill Malaysia Portal, ensuring stakeholders understand the registration, application, and monitoring procedures required for participation. The first intake of grant-supported participants is scheduled for mid-September 2025, marking a significant milestone in Malaysia’s efforts to promote safety, professionalism, and regulatory compliance in the chemical industry. By equipping SHOs with advanced knowledge and competencies in dangerous goods safety, this initiative is expected to yield long-term benefits, including: • Strengthening workplace safety culture • Enhancing regulatory compliance • Building resilience across the chemical supply chain • Safeguarding public health and environmental safety This strategic effort underscores Malaysia’s commitment to global safety standards, and its vision of developing a highly skilled workforce ready to meet international demands in hazardous materials management.
