Workshop On Need Assessment Of APO Members In Public-Sector Productivity | 13 -17 May 2024
A summary report on the recent Asia-Pacific Productivity Organization (APO) Program focusing on the Need Assessment of Public Sector Productivity (PSP), held in Manila, Philippines from May 13th to May 17th, 2024.
Highlights:
Insights from Korean Perspective on PSP:
Prof. Dr. DC Shim provided the valuable insights into Korean perspective on the Need Assessment of Public Sector Productivity. Their contributions shed light on innovative approaches and strategies employed in Korea to enhance productivity within the public sector.
Case Studies from Malaysia and Indonesia Public Sector Reforms:
The program included case study discussions on Public Sector Reforms from Malaysia and Indonesia. Notably, Malaysia shared a case study on Tying Performance Management to Service Delivery, showcasing effective methods (NKRA, Labs etc) to improve service delivery through performance management systems. Indonesia presented a case study on Decentralization Authority, emphasizing the importance of decentralization in empowering local authorities and enhancing service efficiency.
Best Practices Sharing:
1. Quezon City Hall shared insights on Digitalization Transformation, demonstrating successful practices in leveraging digital technologies to enhance administrative processes and service delivery;
2. Philippines Heart Centre presented strategies to reduce patient congestion by introducing satellite hospitals, showcasing innovative solutions to address healthcare challenges and improve patient access to quality care.
Member Country Programs on PSP:
Each member country presented their respective programs on Public Sector Productivity (PSP). Notably, Malaysia shared insights on the Pahang 1st Programme, highlighting initiatives aimed at enhancing productivity and efficiency within the public sector.
Key Takeaways:
The APO program facilitated the establishment of networking opportunities between member countries, fostering collaboration and the exchange of knowledge and best practices. Adoption of the Center of Excellence (COE) PSP framework into Malaysia's Pahang 1st Programme underscores the commitment to enhancing productivity and driving sustainable development within the region.
In conclusion, the APO program on PSP Need Assessment proved to be a fruitful platform for knowledge exchange, collaboration, and the identification of actionable strategies to improve public sector productivity across the Asia-Pacific region.
#DrivingProductivityoftheNation
#PahangProductive
#Pahang1st
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